Kemp Web Dev Support

Feature Request

Hello,

I'm emailing in relation to Kemp ID registration form on our website.
https://kemptechnologies.com/kemp-id-registration/

I was wondering if it's possible to add a warning message for the company name data field to notify customers that when creating a Kemp ID their company name must be greater than 3 characters long.

If a customer creates a Kemp ID with a company name that is 3 or less characters long then they will get a 181: Error when attempting to license any units under that Kemp ID.

Would it be possible to add a warning onto the site to warn customers that company names must be of a certain length/format and to disallow the creation of the Kemp ID unless this format requirement is met or at lease to just add a message on the page itself to inform people?

Thanks.

[cid:image001.png@01D5E269.403646C0]
Tomas Rutkauskas
Junior Network Support Engineer
Kemp
A: Mary Rose Centre 1, Holland Road, National Technology Park, Limerick, Ireland, V94 C592

kemp.ax

  • Guest
  • Feb 13 2020
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  • Admin
    Thomas Esposito commented
    14 Feb 18:56

    Hi Tomas,

    Thanks for bringing this up. I'm looking into what is causing this error and yes, I agree we need some kind of warning for the user to prevent this. I will update you as I work on this.

    -Tom

  • Admin
    Thomas Esposito commented
    19 Feb 14:29

    Hi Tomas,

    Just to confirm this. The error the user would recieve is on the ALSI side, or the website side?

    -Tom

  • Guest commented
    20 Feb 10:04

    Hello,

    Apologies for the late response, I���ve been out of office for a few days.
    I think it would be better to have the error display on the website side so that the error is mitigated before the Kemp ID is even created by customers.

    Is it possible to disallow the creation of the Kemp ID unless the character length requirements have been met for the company name?

    Thanks.

    [cid:image001.png@01D5E7D5.0FC49750]
    Tomas Rutkauskas
    Junior Network Support Engineer
    Kemp
    A: Mary Rose Centre 1, Holland Road, National Technology Park, Limerick, Ireland, V94 C592

    kemp.ax

  • Admin
    Thomas Esposito commented
    20 Feb 18:12

    Hi Tomas,

    No problem at all, I hope you had a good few days out of the office. So before we block anything, I'm just trying to understand what system presents the "181 Error" you mentioned. Is it ALSI?

    -Tom